Join Our Team
At Reform ABQ, we are committed to revolutionizing healthcare in Albuquerque through compassionate, personalized care that puts our patients first. Our team is dedicated to providing exceptional services in family medicine, hormone replacement, and integrative medicine, and we are always looking for talented, driven individuals to join us in our mission.
Medical Receptionist
The Medical Receptionist is responsible for providing excellent customer service to our patients and supporting the daily operations of the clinic. This role includes managing the front desk, scheduling appointments, handling patient inquiries, and ensuring a smooth check-in and check-out process. The ideal candidate is friendly, organized, and capable of multitasking in a fast-paced environment.
Please email your resume!
Job Description
Front Desk Management: -Greet patients warmly and professionally, creating a welcoming environment. -Answer and manage phone calls, emails, and patient inquiries efficiently. -Schedule and confirm patient appointments, ensuring optimal appointment flow. Patient Check-In and Check-Out: -Check patients in, verify their information, and update records as necessary. -Collect co-pays, process payments, and provide receipts to patients. -Assist patients with completing necessary forms and paperwork. Administrative Support: -Maintain an organized and tidy reception area. -Manage patient records, ensuring confidentiality and compliance with HIPAA regulations. -Coordinate with medical staff to ensure patient needs are met promptly.
Benefits
Competitive pay Direct Primary Care Membership 12-day of Paid time off and holidays Professional development opportunities A supportive and collaborative work environment
Qualifications
-High school diploma or equivalent required; some college or additional training preferred. -Previous experience as a medical receptionist or in a healthcare setting is preferred. -Strong communication and customer service skills. -Proficient in using electronic health record (EHR) systems and other office software. -Ability to handle sensitive and confidential information with discretion. -Excellent organizational skills and attention to detail. -Ability to work effectively in a team environment.
Hours & Location
Our clinic operates Monday through Friday, from 8:00 AM to 4:00 PM, offering a balanced work schedule for an outstanding work-life balance. All positions are in-person at our conveniently located office in Albuquerque, NM, where you will be part of a supportive and patient-focused environment.
Medical Assistant
The Medical Assistant at Reform ABQ plays a crucial role in supporting our providers and ensuring a positive patient experience. This position involves direct patient care, clinical support, and administrative tasks to facilitate the efficient operation of the clinic. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent care in a fast-paced environment.
Please email your resume!
Job Description
Patient Care: -Assist providers with patient examinations and procedures, including taking vitals, preparing patients, and collecting specimens. -Administer injections, perform EKGs, and assist with other clinical tasks as directed by providers. -Provide patient education on medications, procedures, and post-care instructions. Clinical Support: -Prepare examination rooms before and after patient visits, ensuring all equipment is sanitized and ready for use. -Perform medication check-ins and ensure all medications are logged, and payments are collected. -Assist with inventory management, including ordering and restocking medical supplies. Administrative Duties: -Manage patient check-in and check-out processes, including verifying patient information and updating electronic health records (EHR). -Schedule patient appointments and handle rescheduling or cancellations as needed. -Assist with billing tasks, including verifying insurance information and supporting the billing department with self-pay accounts. Team Collaboration: -Participate in weekly meetings with the office manager and other team members to review orders, billing updates, and clinic operations. -Support front desk and administrative staff as needed, including answering phones and responding to patient inquiries.
Benefits
Competitive pay Direct Primary Care Membership 12-day of Paid time off and holidays Professional development opportunities A supportive and collaborative work environment
Qualifications
-Previous experience as a Medical Assistant in a healthcare setting preferred. -Proficiency with electronic health record (EHR) systems and basic computer skills. -Strong communication and interpersonal skills, with a commitment to excellent patient service. -Ability to multitask and manage time effectively in a busy clinical environment. -Current CPR certification is required.
Hours & Location
Our clinic operates Monday through Friday, from 8:00 AM to 4:00 PM, offering a balanced work schedule for an outstanding work-life balance. All positions are in-person at our conveniently located office in Albuquerque, NM, where you will be part of a supportive and patient-focused environment.